Privacy Policy

Falkenhof Stil respects your privacy. Your email address is completely secure. We do not sell or rent any of your personal information that we collect (such as your email address, name, and other data) to third parties without your consent. We collect, store, and use your personal information solely to tailor the content, services, and advertising we provide to you based on your preferences and interests.

Your Protection
Falkenhof Stil is owned and operated by AURELIAN GROUP LTD. Falkenhof Stil (“Falkenhof Stil”, “we”, “us”, “our”) is committed to protecting your privacy. We never share customer data with third parties except as described in this Privacy Policy. We use the information you provide to respond to your inquiries, customize future purchases, improve our business operations, and communicate with you. Our goal is to personalize and continuously improve your Falkenhof Stil shopping experience.

Your use of this website is subject to this Privacy Policy (“Policy”) and the website’s Terms and Conditions. Capitalized terms used in this Policy are defined in the Terms and Conditions or elsewhere in this Policy.

This Policy explains what information we collect on the website, how we use and/or disclose that information, and how it is protected. By using this website, you consent to this Policy. If you do not agree with this Policy in whole or in part, you should not use this website. This Policy applies only to information collected through this website and not to information collected through other methods or sources.

We ensure that all information you provide remains private and secure. We will never collect sensitive personal information without your explicit consent. The information we store is accurate and up to date. You may request access to the personal information we hold about you by contacting us (an administrative fee may apply). Any inaccuracies will be promptly corrected or deleted.

Personally Identifiable Information (PII) We Collect
We collect personally identifiable information (“PII”) that you voluntarily provide during registration or in response to specific requests presented to you.

We may also collect your Internet Protocol (IP) address to diagnose server issues and administer the website. An IP address is a number assigned to your computer when you use the internet and may be used to identify your session and collect aggregate demographic data.

During your use of the website, we may request your email address. To make purchases, you may be asked to provide some or all of the following information: first and last name, mailing address, email address, date of birth, telephone number, and payment information such as credit card details.

Use and Disclosure of PII
We use personal information to provide services, communicate with you, and market Falkenhof Stil products and services. We do not sell, rent, or share your PII with third parties for their own marketing purposes without your prior consent, except as required for fraud prevention, legal compliance, or service delivery.

We may share your PII with agents, service providers, and subcontractors who assist us in operating the website, processing payments, providing customer service, or supporting marketing activities.

We may disclose PII when necessary to:

  • Comply with applicable U.S. federal, state, or local laws and regulations;
  • Respond to lawful requests from courts, law enforcement, or governmental authorities;
  • Comply with valid legal processes;
  • Protect our rights, property, the website, or other users.

Your information may be transferred and processed in the United States or other jurisdictions. Data protection laws in these jurisdictions may differ from those in your place of residence. By providing your information, you consent to such transfers and processing.

Cookies
We use cookies to store data on your device through your browser. Cookies help us recognize returning visitors, operate the website efficiently, and analyze user behavior. You may disable cookies through your browser settings; however, some website features may not function properly.

Third-party advertisers or service providers may also place cookies on your browser. Their use of cookies is governed by their own privacy policies. This website is not intended for children under the age of 18.

Email Communications

We may send you emails for the following purposes:

  • Account registration confirmations;
  • Service-related notifications or reminders;
  • Delivery of requested information or promotional offers;
  • Newsletters;
  • Marketing or promotional communications;
  • Information about related Falkenhof Stil services.

You may opt out of marketing or promotional emails at any time by following the unsubscribe instructions included in those emails.

Security and Data Retention
We store personal information securely in accordance with our internal security policies and applicable U.S. laws. Data is retained for up to three (3) years after the last interaction or use.

While we take reasonable precautions to protect data transmitted between users and the website, we cannot guarantee complete security during transmission. Users acknowledge this risk when communicating with the website.

Business Transfers
In the event of a sale, merger, consolidation, reorganization, or transfer of assets involving Falkenhof Stil, we may transfer personal information and other data collected through the website to relevant third parties.

Customer Support
If you have questions, concerns, or requests regarding your personal information, please contact us for assistance.

Payment Disclaimer
When purchasing products from this website, payment transactions are processed through third-party payment systems. Basic financial information may be shared with these payment providers in accordance with their privacy policies and terms of service.

Changes to This Policy
This Privacy Policy forms part of the Terms and Conditions governing your use of the website. We may modify this Policy at our discretion. Changes become effective immediately upon posting. Continued use of the website constitutes acceptance of the updated Policy.

Intellectual Property Rights
The Falkenhof Stil service, including software, content, images, graphics, fonts, and trademarks, is protected by intellectual property laws. You may use the service solely for lawful business transactions with Falkenhof Stil. Unauthorized access, scraping, reverse engineering, or redistribution is strictly prohibited.

All rights not expressly granted are reserved by Falkenhof Stil.

Third-Party Content
Falkenhof Stil is not responsible for third-party content or materials. To the extent permitted by applicable U.S. law, third-party providers are intended beneficiaries of these terms with respect to their content.

We may retain or disclose content if required by law or if reasonably necessary to comply with legal obligations, enforce policies, address rights infringement claims, or protect the safety of users or the public.